Last updated: 07/23/2024

From everyone at BOK Healthcare, thank you for using our product! We build BOK to help you be at your best. There are millions of people using BOK Healthcare products every day. Because we don’t know every one of our customers personally, we have to put in place some Terms of Service to help keep the ship afloat.

When we say “Company”, “we”, “our”, or “us” in this document, we are referring to BOK Healthcare Inc.

When we say "Service" or “Services”, we mean our website, BOKHealthcare.com, and any product created and maintained by BOK Healthcare Inc. That includes the BOK mobile application.

When we say “You” or “your”, we are referring to the people or organizations that own an account with one or more of our Services.

We may update these Terms of Service ("Terms") in the future. Typically these changes have been to clarify some of these terms by linking to an expanded related policy. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify account holders.

When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision.

If you violate any of the Terms, we may terminate your account. That’s a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about who we are, how we work, and keeping an open door to your feedback at [email protected].

Scope and Limitation of Services

BOK Healthcare is dedicated to enhancing wellness through our innovative health management solutions. Our goal is to encourage a healthy lifestyle and assist users in improving their overall well-being. However, it's important to note that BOK Healthcare is not a healthcare provider, and our services are not designed to diagnose, treat, cure, or prevent any disease or medical condition. When using BOK Healthcare's platforms and services, please understand they are not substitutes for professional medical advice. Any health-related decisions should be made in consultation with your physician, not solely based on information from BOK Healthcare.

You recognize and agree that BOK Healthcare does not offer medical advice, diagnosis, or treatment suggestions. The responsibility for any medical services offered lies solely with authorized medical professional or telemedicine services, including all authority, responsibility, supervision, and control over such services. It's important to understand that decisions regarding diagnosis, prescriptions, and/or treatment plans should be jointly made by you and your healthcare provider. And during any interactions or consultations with a provider via our services, please be aware that you are not entering into a provider-patient relationship with BOK Healthcare.

User Restrictions

We recognize that however good the maker’s intentions, technology can amplify the ability to cause great harm. That’s why we’ve established this policy. We feel an ethical obligation to counter such harm: both in terms of dealing with instances where our Service is used (and abused) to further such harm, and to state unequivocally that the products we make at BOK Healthcare are not safe havens for people who wish to commit such harm. You agree that it is prohibited from using the Sites or its content:

  1. for any unlawful purpose;
  2. to solicit others to perform or participate in any unlawful acts;
  3. to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  4. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  6. to submit false or misleading information;
  7. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet;